FAQ

1. What is skintini?

Skintini is an ecommerce store that offers a variety of fashionable clothing items, including the "good spirit t-shirt" and "Winter Fleece Bodysuit". We take pride in our attention to detail, providing garment-dyed shirts for a lived-in feel and warm fleece bodysuits perfect for winter.

2. How long does shipping take?

Shipping times may vary depending on your location. Generally, orders are processed and shipped within 1-3 business days. Once shipped, you can expect your package to arrive within 1-3 business days. Please note that international orders may take longer to arrive due to customs clearance.

3. What is your return policy?

At skintini, we strive to ensure your satisfaction with every purchase. If a product does not meet your expectations, we accept returns within 14 days of the product's delivery date. Please note the following terms and conditions:

• Returns are accepted within 14 days of the product's delivery date.
• All On-Sale Items are final sale and not eligible for return.
• Customers are responsible for providing return shipping for all eligible returns.
• There is no restocking fee for returned items.

For detailed instructions on initiating a return, please contact our dedicated customer service team.

4. How can I contact customer service?

If you have any further questions or concerns, our customer service team is here to assist you. You can reach out to us through our contact form on the website or by sending an email to mh@skintini.com. We strive to respond to all inquiries within 24 hours.

5. Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on the destination. Please note that customers are responsible for any customs duties or taxes imposed by their country's customs department.